About us

Get to know a bit more about who we are, and what makes us tick

Who are Fix IT

Changing the way you think about your IT

In an increasingly digital world, technology is at the heart of all operations. However, managing IT can often be complex and challenging. That’s where Fix IT comes in.

Founded over 25 years ago, Fix IT was born out of a passion to transform the way people perceive IT – not as a problem, but as a powerful tool that can drive efficiency and success.

Our journey began in a small local office with a team of enthusiastic IT professionals ready to make a difference. Over the years, we’ve grown in size, skills, and services, but our core mission remains unchanged: to be your dependable partner in all things IT.

We’re not just a team of certified IT professionals; we’re your trusted allies, committed to simplifying IT for you. We take immense pride in supporting our clients, from resolving urgent IT breakdowns to strategising long-term IT plans.

But don’t just take our word for it. Our high ratings and positive reviews on Google stand as a testament to our unwavering commitment to exceptional service.

At Fix IT, we’re changing the way you think about your IT, making it simpler, safer, and more efficient. Join us on this journey as we continue to innovate, expand, and strive to exceed your IT expectations.

25+

Years Experience

Customer Reviews

See what our customers are saying

Being a small business and not very computer savvy, I've always struggled when I've had any issues. I was introduced to Richard by a business neighbour and he has been amazing. From advice on what hardware and software is best for my business to fixing any problems super fast - I couldn't live without him now. Thanks Richard, your a super star!

Absolutely superb service. Rich is not only a true expert in all things techy, he’s one of the nicest people you could hope to meet, he sorts out not just the techy things, but all the extra stuff that lots of IT people won’t get involved in. And he’s full of helpful advice, always leaves a legacy of positivity behind him. Highly recommended.

I rang and a real person answered the phone. I asked the right questions and the answers were all in a language that a techno luddite like me could understand. The fee charged was very fair and reasonable. What's not to like, a great bunch of guys at Fix I.T. Thank you for your excellent service

We have used Richard’s IT advice, services for years, Whether it’s sourcing kit, WiFi networks or setting up infrastructure for your business FixIt can help. Thank you

Rich has been a great help to us and our business. Incredibly quick response time! Can happily recommend him to others!

Very pleased with not only the service but also the honesty of advice offered even though this served no advantage to himself or his business, a quality that is rare in business today. He went above and beyond helping a customer out of a problem by providing some equipment intended for his own use. Would definitely use again and recommend. Thank you.

Meet Richard Upton - The driving force of Fix IT

At the helm of Fix IT is Richard Upton, a dedicated and seasoned IT professional whose passion for technology is only matched by his commitment to customers. With over 25 years in the industry, Richard has been instrumental in shaping Fix IT into what it is today.

From the very beginning, Richard envisioned an IT services company that wasn’t just about fixing problems, but about building strong relationships with clients, understanding their unique needs, and empowering them with the right technology solutions. Today, this vision forms the backbone of our company culture at Fix IT.

Richard’s leadership style is rooted in collaboration and continuous learning. He fosters an environment where every team member feels valued, heard, and inspired to go above and beyond for our clients. His unwavering dedication to delivering exceptional service and his forward-thinking approach to IT solutions continue to drive our company’s growth and success.

Whether he’s strategizing IT plans with businesses, helping individuals navigate their tech challenges, or mentoring his team, Richard’s love for what he does shines through. His hands-on approach ensures that while Fix IT continues to grow, it remains a company that’s personal, approachable, and always ready to assist.

Under Richard’s guidance, Fix IT is not just changing the way you think about your IT – we’re transforming the way IT services are delivered, one satisfied customer at a time.

Why Choose us

The Fix IT advantage

When it comes to managing your IT needs, you deserve a partner with experience, expertise, and a commitment to exceptional service. At Fix IT, we pride ourselves on all of these and more.