IT Services
IT services for home and business
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IT Services
IT Services That Help You Get Stuff Done
Technology should make life easier — not more stressful. At Fix IT, we help homes and small businesses across the West Midlands stay online, secure, and productive.
From hardware upgrades to network optimisation and everything in between, our certified local team is ready to assist — without jargon, long wait times or surprise fees.
We’re a Microsoft Partner, Cyber Essentials Certified, and trusted by our happy customers, both large and small.














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Our Services
Practical IT Help for Real-World Problems
IT Support
Fast fixes for everyday issues — devices, printers, networks, emails and more. Whether it’s one-off help or a monthly support plan, we’re here when you need us most.
Network Maintenance
We maintain and troubleshoot business networks — identifying weak spots, upgrading slow connections, and preventing costly downtime.
Microsoft 365 Support
We’ll get you set up with Teams, Outlook, OneDrive and SharePoint — with migration help, license management, and real-person support.
Business Computers
Whether you need a reliable admin workstation or a high-power design machine, we build, configure and support systems that perform and stand the test of time.
Hardware Updates
Breathe new life into ageing devices with SSD upgrades, RAM boosts, graphics improvements and component replacements — installed and tested by us.
Wireless Networks
We install and optimise Wi-Fi setups that eliminate dead zones, boost speed, and keep you connected — from cafes and warehouses to homes and offices.
Software Updates
We manage software updates remotely — making sure your apps and operating systems are always current, patched, and ready to perform.
Antivirus & Threat Protection
We set up, manage and monitor antivirus software to protect against malware, ransomware and phishing — without slowing you down.
Backup & Recovery
Cloud and local backups you can trust. We help you prepare for the unexpected with regular, secure backups and fast data recovery options.
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Contact Us
Need IT Support That’s Actually Supportive?
Whether you’re dealing with a tech emergency or looking for ongoing help, we’re here to fix the problem — fast. Local, human support for homes and businesses across Redditch, Bromsgrove and the West Midlands.
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FAQs
Frequently Asked Questions
What does IT support include?
IT support covers a wide range of help — from fixing slow laptops and broken printers to setting up Wi-Fi, managing emails, and keeping your systems secure. At Fix IT, we offer both one-off support and ongoing plans that include remote help, onsite visits, system monitoring and advice whenever you need it.
How much does IT support cost in the UK?
Costs vary depending on whether you need occasional help or a full support plan. At Fix IT, we offer flexible options — from pre-paid PAYG support to unlimited monthly packages. No long-term contracts, no hidden fees, just what you need, when you need it.
What are the benefits of managed IT services?
Managed IT services mean less stress for you — our team handles updates, backups, security, troubleshooting and planning so you can focus on running your business. It’s like having your own IT department without the overhead.
Do you support home users as well as businesses?
Yes! While much of our work is with small businesses, we also help residential clients with PC repairs, Wi-Fi upgrades, antivirus, and home tech support. Whether it’s a single laptop or a full home office setup, we’ve got you covered.
Can I get same-day IT support?
In most cases, yes. If you’re based in Redditch, Bromsgrove, Worcester or surrounding areas, we offer same-day callouts or remote support. Just give us a call and we’ll let you know how quickly we can assist.
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What People Say About Us
Don’t Just Take Our Word for It
With five-star reviews, our customers say it best — fast, friendly, no-nonsense support that actually solves the problem.