IT Services

IT services for home and business

  • IT Services

IT Services That Help You Get Stuff Done

Technology should make life easier — not more stressful. At Fix IT, we help homes and small businesses across the West Midlands stay online, secure, and productive.

From hardware upgrades to network optimisation and everything in between, our certified local team is ready to assist — without jargon, long wait times or surprise fees.

We’re a Microsoft Partner, Cyber Essentials Certified, and trusted by our happy customers, both large and small.

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  • Our Services

Practical IT Help for Real-World Problems

IT Support

IT Support

Friendly, on-demand IT support for homes and small businesses

Fast fixes for everyday issues — devices, printers, networks, emails and more. Whether it’s one-off help or a monthly support plan, we’re here when you need us most.

Network Maintenance

Network Maintenance

Keep your network fast, secure and always online

We maintain and troubleshoot business networks — identifying weak spots, upgrading slow connections, and preventing costly downtime.

Microsoft 365

Microsoft 365 Support

Work smarter with expert help setting up Microsoft 365

We’ll get you set up with Teams, Outlook, OneDrive and SharePoint — with migration help, license management, and real-person support.

Business Computers

Business Computers

Custom-built PCs designed for how you actually work

Whether you need a reliable admin workstation or a high-power design machine, we build, configure and support systems that perform and stand the test of time.

Hardware updates

Hardware Updates

Get more from your tech with modern upgrades

Breathe new life into ageing devices with SSD upgrades, RAM boosts, graphics improvements and component replacements — installed and tested by us.

Wireless Networks

Wireless Networks

Fast, secure Wi-Fi across your home or business

We install and optimise Wi-Fi setups that eliminate dead zones, boost speed, and keep you connected — from cafes and warehouses to homes and offices.

Software Updates

Software Updates

Stay secure and compliant with managed updates

We manage software updates remotely — making sure your apps and operating systems are always current, patched, and ready to perform.

Antivirus Solutions

Antivirus & Threat Protection

Stay protected with ESET-backed security solutions

We set up, manage and monitor antivirus software to protect against malware, ransomware and phishing — without slowing you down.

Backup Solutions

Backup & Recovery

Never lose your data — even when things go wrong

Cloud and local backups you can trust. We help you prepare for the unexpected with regular, secure backups and fast data recovery options.

  • Contact Us

Need IT Support That’s Actually Supportive?

Whether you’re dealing with a tech emergency or looking for ongoing help, we’re here to fix the problem — fast. Local, human support for homes and businesses across Redditch, Bromsgrove and the West Midlands.

  • FAQs

Frequently Asked Questions

What does IT support include?

IT support covers a wide range of help — from fixing slow laptops and broken printers to setting up Wi-Fi, managing emails, and keeping your systems secure. At Fix IT, we offer both one-off support and ongoing plans that include remote help, onsite visits, system monitoring and advice whenever you need it.

  • What People Say About Us

Don’t Just Take Our Word for It

With five-star reviews, our customers say it best — fast, friendly, no-nonsense support that actually solves the problem.