IT Support for Small Business
Fast, reliable support for growing teams.
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IT Support for Small Business
Your business is growing — but your IT support hasn’t caught up.
Whether you’ve got 2 users or 20, Fix IT keeps your systems running and your stress levels low — without the cost of an in-house IT team.

Sound familiar?
You started with one laptop and a Gmail address… and suddenly you’ve got three staff, slow machines, login issues, and no idea who’s backing anything up.
That’s where we come in.
At Fix IT, we provide IT support built specifically for small businesses — fast, flexible and jargon-free help when you need it most. From one-off fixes to ongoing support plans, we’ll act like your IT department — without the overhead.
What is small business IT support?
It’s everything you’d expect from an internal IT team — just outsourced and on-demand.
We help small businesses with:
Troubleshooting and problem-solving
Device setup and maintenance
Software installs and upgrades
Email, printers, backups, cloud tools and security
Ongoing advice as your tech needs grow
Whether you need a quick fix, a new device configured, or regular monthly support, we’ve got you covered.
What’s included?
Our IT support for small business services can be used on-demand (PAYG) or as part of a Managed IT Support plan.
You get access to:
Remote and onsite support – fast help when you need it, however you need it
Device and user setup – from laptops to printers, Microsoft 365 and email
Updates and maintenance – keeping your systems secure and smooth
Backup and recovery support – because your data matters
Cyber security advice – simple, effective protection without overkill
Local support from real people – not a call centre or ticket queue
We flex around your business — whether you’ve got one device or a small fleet.
Who is it for?
Our IT support for small business is ideal for:
Startups and sole traders
1–20 user businesses with no internal IT person
Teams using cloud services like Microsoft 365
Growing businesses that need help without hassle
Whether you’re based in an office, working from home, or a mix of both — we’ll support your setup.
Why choose Fix IT?
You don’t need an enterprise IT department. You just need someone local, friendly and reliable.
That’s us.
✅ Flexible support – PAYG or monthly plans
✅ Fast response – same-day remote support available
✅ No contracts, no pressure – honest advice, not upsells
✅ Local and trusted – 5-star rated across Redditch and the West Midlands
✅ Personal service – we get to know you and how you work
We make IT easy — and we stick around when you need us.
Areas We Cover
- Redditch
- Bromsgrove
- Worcester
- Stratford-upon-Avon
- Birmingham
- West Midlands
FAQs
Do I need to be on a support plan to get help?
Not at all. You can use our PAYG service any time — just book a session and we’ll help remotely or in person.
What if I have staff working remotely?
No problem. We offer remote support, device setup, and cloud tool management — ideal for hybrid teams.
Can you recommend hardware and software for my business?
Absolutely. We’ll guide you on what’s reliable, cost-effective, and scalable — and we’ll never sell you something you don’t need.
Do you only support businesses in Redditch?
Nope — we support small businesses across Bromsgrove, Worcester, South Birmingham, Stratford-upon-Avon and the wider West Midlands.
How quickly can you help if something goes wrong?
Usually same-day. Remote issues are often fixed quickly. If you need an onsite visit, we’ll schedule it quickly.
Let's get started!
Speak to a real person and get expert advice — no pressure, no jargon.