Managed IT Services
Unlimited IT Support. One Simple Monthly Price.
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Managed IT Services
Take IT Off Your Plate — For Good
Helping West Midlands businesses take control of their IT — without the stress, surprises or jargon.
What’s Included in Managed IT Services
For many small businesses, IT support means waiting until something breaks — then scrambling to fix it.
It works… until it doesn’t.
Maybe you’ve dealt with constant printer issues, lost hours to slow machines, or paid over the odds for one-off fixes that didn’t really solve the problem.
There’s a better way to manage your IT — one that’s predictable, proactive, and doesn’t eat into your day.
What are Managed IT Services?
Managed IT Services means handing over the technical headaches to someone else — while you stay in control of your business.
At Fix IT, we provide ongoing IT support and maintenance for a flat monthly fee.
That means you can log unlimited support tickets, speak to a real person, and trust that your systems are secure, backed up and up to date.
You get everything you’d expect from an internal IT department — without the overhead.
What’s included?
Every business is different, but most of our clients benefit from:
Unlimited remote IT support – for issues big or small, from email problems to network failures
Proactive system monitoring – we keep an eye on device health and stop issues before they happen
Security and antivirus protection – including managed ESET security across your network
Software and system updates – installed and maintained without disrupting your team
Backup and recovery options – available as a bolt-on for full peace of mind
No surprise charges. No long waits. Just real support that keeps your business moving.
Who is it for?
Our Managed IT Services are designed for businesses that rely on their tech — but don’t have the time or team to manage it properly.
You’ll get the most value if:
You’ve got 1–50 staff
You’re growing and tech problems are holding you back
You’re tired of paying for one-off fixes that don’t last
You want to prevent issues, not just react to them
We support trades, office teams, co-working spaces, retailers, consultants, and more.
If you use computers daily, we’re your IT team.
Why choose Fix IT?
There are plenty of IT providers out there — but we’re not a faceless national helpdesk. We’re your local support partner, based in Redditch and trusted across the West Midlands.
✅ No contracts – monthly rolling plans you can pause or cancel any time
✅ Fast, friendly support – same-day fixes, no ticket queues
✅ Local & personal – we know your business, and you’ll always speak to someone who understands it
✅ Highly rated – five-star reviews from real clients in your area
We’re not here to lock you in — we’re here to make IT easier.
Areas We Cover
- Redditch
- Bromsgrove
- Worcester
- Stratford-upon-Avon
- Birmingham
- West Midlands
FAQs
Do I have to sign a long-term contract?
Nope — our plans are monthly rolling. Stay because it works, not because you’re locked in.
Can I switch from PAYG to managed support?
Do you provide onsite support too?
What if I already have antivirus?
Can I add backup or Microsoft 365 support too?
Let's get started!
Speak to a real person and get expert advice — no pressure, no jargon.
